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Written by Cale D. Hollingsworth
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Thursday, 26 May 2005 |
24 x 7 x 365 Response  Ensuring that your systems and data is available is a critical function
for your enterprise. Our team will watch your systems 24 x 7 x 365 and
respond to any critical failures or outages.
Our team will use
standard operating systems to troubleshoot and repair your systems.
Follow-up event documentation and other required actions are always
included.
Documentation Management
Sinewave will fully document the implementation and operational details, and maintain an organized repository of all support events, maintenance operations and system upgrades. Our Document Management System (DMS) provides a rich set of tools to enable our engineers and technicians to fully collaborate with your team.
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