| case study |
The Problem  Our client approached us with a very serious problem; people inside their company were not receiving important email messages. The client had been relying upon an outside vendor for several years, in recent years, however, the service had become less reliable and spam/virus attacks had became commonplace. The client wanted a third party solution because their already stretched IT staff simply could not take on the added work of managing their enterprise e-mail. They also wanted web-based management tools along with web-based collaborative tools that they could offer to their agents and internal employees. With these requirements, Sinewave Technologies put together a cost-effective and flexible solution. Our Solution Because the client did not want to host or manage the solution in-house, Sinewave Technologies provided co-location facilities from our multiple data centers to host their solution. In addition, our Managed Monitoring ensured the most uptime and allowed our support team to be proactive in maintaining our clients system. Our solution provided for the client to procure recommended hardware for our engineers to setup and install. After the hardware was installed, industry standard e-mail tools were installed and configured for maximum performance and security. We implemented our 5-layer spam and virus protection, ensuring that these dangers never reach our client's network or users, while also providing an extremely low false-negative percentages. Benefits  For roughly the same cost that our client was paying before, Sinewave Technologies had designed and built a reduced spam/virus, managed, and secured enterprise e-mail solution with many additional features. This solution was fully owned and controlled by the client and could be scaled up to many times its current capacity in the future with a minimum of effort or cost. How Can Your Company Benefit? Contact a Sinewave Technologies agent today to learn more. |